TERMS AND CONDITIONS

Customer Care

Customer Care Policy

At Coconutty NQ, we are dedicated to providing exceptional customer care and ensuring your satisfaction. We value your trust and aim to exceed your expectations with our products and services. Please take a moment to review our customer care policy:

Responsiveness: We strive to respond promptly to your inquiries, concerns, and feedback. Our customer care team is available during our business hours to assist you via phone, email, or live chat. We aim to provide timely and helpful responses to ensure your needs are addressed efficiently.
Professionalism and Courtesy: Our customer care representatives are trained to provide courteous and professional assistance. We are committed to treating all customers with respect, empathy, and fairness. We understand that each customer's situation is unique, and we will work diligently to find the best possible solution to any issues you may encounter.
Product Information and Guidance: Our customer care team is knowledgeable about our products and can provide accurate information, guidance, and recommendations to help you make informed purchase decisions. We are here to assist you in selecting the right product for your needs and providing any necessary product-related information.
Feedback and Complaint Handling: We value your feedback and take all customer complaints seriously. If you have any concerns or suggestions, please don't hesitate to reach out to our customer care team. We will attentively listen to your feedback and take appropriate actions to address any issues and improve our products and services.
Continuous Improvement: We are committed to continuously improving our customer care practices and services. We regularly review customer feedback and identify areas for enhancement to ensure that your experience with Coconutty NQ is consistently exceptional.

If you have any questions, concerns, or require assistance, please do not hesitate to contact our customer care team. We are here to listen, support, and provide you with the best customer care experience.

Thank you for choosing Coconutty NQ . Your satisfaction is our top priority.

Coconutty NQ Management

Wholesale Inquiries

Thank you for your interest in Coconutty NQ and considering us for your wholesale needs. We are delighted to work with retailers and businesses looking to carry our products. Please read the following information regarding wholesale inquiries:

Wholesale Application: To begin the wholesale process, please email sales@coconuttynq.com. Provide us with essential details about your business, such as your company name, location, contact information, and any relevant industry credentials.
Product Catalog and Pricing: Once we review your wholesale application and confirm your eligibility, we will provide you with our wholesale pricing information.
Minimum Order Quantity (MOQ): We have a minimum order quantity requirement for wholesale orders. This helps us maintain the quality and consistency of our products. The MOQ may vary depending on the product category.
Pricing and Payment Terms: Our wholesale pricing offers competitive rates to ensure a mutually beneficial partnership. We will provide you with detailed information on pricing, payment methods, and any applicable discounts or promotions available for wholesale orders.
Shipping and Logistics: Once you place a wholesale order, we will work closely with you to determine the most efficient shipping and logistics solutions. Shipping costs and delivery timelines will be discussed based on the order size, shipping destination, and your specific requirements.
Ongoing Support: Our dedicated wholesale team is committed to providing excellent customer service and support throughout your wholesale journey. We are available to answer any questions, provide product recommendations, or address any concerns you may have.

To initiate the wholesale inquiry process or if you have any further questions, please reach out to our wholesale team via email or phone. We look forward to the possibility of partnering with you and growing our businesses together.

Thank you for your interest in Coconutty NQ.

Coconutty NQ Management

Payment Methods

Bank Transfer